What We Collect and Why
Your account starts with details you enter yourself: mobile number, username, password setup, and wallet choices. When you add DANA, OVO, GoPay or QRIS, we keep payment references so our finance team can match deposits, check withdrawals and answer wallet questions without asking you to repeat
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the same proof. Device data such as browser type, IP address, session time and cookie preference helps us spot unusual login patterns, especially when you move from Android Chrome to another device. If you contact us from Semarang or any other Indonesia location, we may keep
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the chat thread so the next agent can see what was already checked. We use this data only for account operation, safety checks, service messages, legal duties and privacy requests. Access depends on local law and is available only where local law permits.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.